Thursday, April 14, 2011

Customer Loyalty Engagement Index Ranks Hyundai Number One

Hyundai-Elantra-image-e1302643525476

Customer Loyalty Engagement Index ranks Hyundai number one in customer loyalty for the second year in a row. 

“Hyundai is completely committed to our customers with Hyundai Assurance, the industry’s most comprehensive consumer protection plan,” according to Trea Reedy, national manager, Dealer Marketing and Resource Management, Hyundai Motor America.

“Hyundai has been able to best meet customer expectations and has, again, scored the highest levels of loyalty when it comes to the Automotive category, taking the #1 spot in our Customer Loyalty Engagement Index,” said Robert Passikoff, Brand Keys founder and president. “Of course, the true test of loyalty and engagement always shows up in the marketplace, so we weren’t surprised to see their sales are up again over last year.”

And as noted by Reedy, “With our strong new lineup filled with stylish, fuel efficient and affordable vehicles, both new and returning customers are keeping Hyundai at the top of their shopping lists.”

Read more: http://www.hyundaiinthenews.com/hyundai-has-the-keys-to-customer-loyalty/#more-847

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